6 Reasons Why The RDP Server Is Not Connecting 10

The RDP server could be lost for various reasons. The Common problems include network, remote setting and system crashes, system failure, remote service, firewall or port issues. We These issues will be addressed in detail within this article.

Consider This will allow you to inform either the RDP provider, or the Windows VPS provider should be able solve the problem. But If you wish to examine the problem yourself, Console Access Or VNC Access.

You can find this access in your client area control panel, but if you don’t have it, you should ask your provider to create it for you.

Note: When Open the console to verify the following: Windows Your RDP may fail to connect if it can’t boot up.


Common Errors That You May Face During RDP Connection


  • An Internal error was made: In Restart the server to resolve this issue.
  • The remote desktop can’t connect to the remote computer for one of these reasons: Check These are the steps 1, 2, 3, 4, 5And 6 This article will help you to understand the problem.
  • The logon attempt failed: This An error indicates that your username/password is wrong.


1. The RDP Is Powered Off!


This This is the most common reason why RDP does not connect. It is simple, but I’ve seen that it happens many times. So Before you start, make sure that the virtual machine isn’t turned off.


2. The RDP Is Disconnected Because Of Network Issue


This It is one of the main reasons your RDP doesn’t connect. To To determine if you have a problem, log into your RDP account and ping

To ping, Open Run Windows Press Windows Key + R simultaneously. Then Type CMD in run windows, and hit enter. OrCMD can be found in the place of it. Windows Use the search bar.

Once If the CMD opens, enter the command below and hit Enter.


In The command is as follows: -t parameter allows the system to ping until we cancel it, and if you don’t use it, pinging will stop after 4 times automatically, and is Google’s DNS Server IP.

Note: If You can press the Ctrl + c You can press the buttons at the same time, then the pinging will cease and you’ll see the result.

If If there’s a reply ping to, then the problem is not network related. However, if the time out persists, notify your RDP server provider so they can investigate the matter.


3. The Remote Setting Is Not Allowing The Connections


Remote settings allow you to choose whether RDP connections will be allowed on your server. In In this section we verify that the RDP connection is permitted.

To To open the remote control, click the Windows Key + Pause Break Click simultaneously.


Windows System Info Section


If that didn’t work for you, you could open it through Run. Open Press the Run button Windows Key + RType the command below and press Enter.

Control /name Microsoft.System

Note: In Windows 10. You can access the system setting via right-clicking This Computer How to choose the right property.

On The new windows opens. Choose Remote Setting The left panel. You you’ll see another window open. In In this section, remote settings should be selected. “Allow remote connections to this computer or not.” If If it’s not, click it to confirm and then press Enter.


Windows remote setting system properties


Now Recheck the RDP connection. If It is still not resolved. Please proceed to the next step.


4. Remote Desktop Service Is Stopped


Windows You can use the service manager to manage each package’s service. If If the remote desktop server (RDS), is disabled, your connection will be lost to the server.

To open services, press Windows Key Enter +R and enter the following command.


The new window will open. Search The following are the recommendations: “Remote Desktop Service” This window will open. If It is currently running so it is not an issue. But if you don’t see the status as running, double click on it, choose the Startup type as automatic, click on start Once it has been started, make sure to choose OK.


Check if remote desktop services is stopped


Now check your RDP connection. If If it’s not solved, then you need to go through the next steps.


5. Firewall Has Blocked RDP Connection


You can block the RDP server connection easily by installing a firewall. This It is because we configure the firewall.

Inside You can use the firewall to block remote TCP connections or to blacklist IP addresses to allow remote access to your server.

To Check if your firewall is the problem. If so, activate it first and then check your connection. Open The RUN Press simultaneously on each section Windows Key + R Enter the command below.


The new window will open; choose from the left side panel to create a new one “Turn Windows Defender Firewall on or off.” Now Turn off firewalls in both public and private networks.


Turn off Windows firewall to find the RDP connection issue


Check The connection will be made to your RDP once more. If You could also connect to your RDP Windows VPS through turning off firewall

To Remote TCP Connection: Enable the firewall once more and select the option “Advanced Setting” The left panel.

Find “Remote Desktop – User Mode (TCP-In)” Choose it from the list of new windows. Then, click on the appropriate panel to enable it. Enable Rule.


Enable remote desktop in firewall to allow RDP connection


6. RDP Default Port Has Been Changed


The remote desktop port is 3389 By default Changing This is just one of the many steps RDP owners can take to enhance security once they have purchased RDP. AlsoSome RDP service providers may alter the RDP before they provide it to their clients.

If The RDP port number has been modified. You should place it behind your IP address when you connect to the server. The The format for the IP entering the remote desktop connection should look like the following.

Your Server's IP Address:Port Number -------->

Now, if you’ve not changed it but forgot it, ask the RDP provider to tell you, but if you’ve changed it by yourself, you can find or change it through the registry setting.

To Type the command below into the Registry Run Window.


Once It is now open, follow the path below.

HKEY_LOCAL_MACHINESystemCurrentControlSetControlTerminal ServerWinStationsRDP-Tcp

Find The PortNumber Option and click on it. Put Base as an a DecimalClick on the link to see the port number.


Check RDP port in Windows registry setting


Note: When To allow connections, add the RDP port number you have changed to your firewall. To You can do it by using the education below.

How To Open Port On The Windows VPS Firewall




The Different issues could cause RDP connections to be interrupted. Issues like network, system crash, remote connection port, etc.

In In this article we have scanned all the items listed above to determine the answer to your question. “Why My RDP Is Not Connecting.” I hope you’ve found this article useful and also have found the issue of your connection.

If you’ve not found the issue, let us know, and we will help you find it.

Also, please tell us if you’ve disconnected from your Windows VPS and RDP servers are not discussed here for a reason.

Let Please let us know whether you enjoyed the post. That’s the only way we can improve

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